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    Document Downloads > White Papers

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      Castanon_Call_Completion.pdf

       (171K)
      "Increasing Voice Revenues in Latin America Through Call Completion." This article was written for Comverse Newsletter ComTalk (Americas Edition) and published December 2007. Focus on best practices for Call Completion in Latin America.
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      Castanon_Visual_Interfaces.pdf

       (307K)
      "Using Visual Interfaces to Increase Revenue." This article was written in December 2008 for Convergencia Latina. Focus on visual voice mail, user interface and Latin America.